Updated August 13, 2024

Performance Mobile Powerwash Inc. has provided pressure washing services to the Calgary area for over 15 years. Our company and team are experienced at what we do and we work hard to provide services for our clients with 100% satisfaction guaranteed. However, pressure washing and our services have limitations and depending on different conditions, the results of our services can vary. 

it is important that we set certain expectations with our clients as to the limitations of pressure washing and our services, to ensure that 100% satisfaction guarantee. 

By using Performance Mobile Powerwash Inc. services, you are deemed to have read and accepted the following terms of service agreement. Please reach out to us if you have any further questions or concerns.

Client Responsibility On The Day of Service

• Please have a water spigot and/or water source activated and accessible.

• Clear both the driveway and the street parking area in front of the building

• Please have all windows & doors shut tightly. 

• Disclose any existing loos or broken areas

• Please have all pets inside during the appointment and two hours after our technicians leave your home.

• Clear the work areas of all items and remove all flags, doormats, vehicles, or sensitive materials from the areas being washed.

Performance Mobile Powerwash Inc. suggests the Client utilize their property’s breaker box to shut off power to any exterior outlets, light fixtures, or any other electrically powered features. This is especially important for outlets that are not covered with exterior covers. Also, removing or opening any window screens will allow the Company to thoroughly clean windowsills. Removal of these screens will also allow for even distribution of detergent and streak-free drying.

Acknowledgment of Risks and Releases of Liability

Performance Mobile Powerwash Inc. technicians are well-trained in utilizing their equipment and take the utmost precautions to make sure that our company does not cause harm or damage to your property. Pressure washing uses high-pressure and chemicals to clean difficult stains off of exterior surfaces. Utilizing this pressure allows for the best clean possible; however, operating at such high pressure can also cause damage. Although high pressure is not used on residential siding, damage can still occur due to poor maintenance, neglect of the property, and/or low-grade building materials. Homeowners should consult with their homebuilder to ensure that their home’s materials can be pressure washed. It is the responsibility of the homeowner to ensure that their property has been maintained in accordance with its manufacturer’s recommendations and that any defects or areas of concern are repaired before washing to ensure a watertight surface. The Client assumes all of these risks and takes responsibility for any damage that occurs due to the above explanations. The Client also agrees to release Performance Mobile Powerwash Inc. of any and/or all liability for injuries sustained due to equipment placement including injuries from tripping/falling, striking equipment, falling debris or equipment.

Appointment Cancelations and Rescheduling

• Performance Mobile Powerwash Inc. charges a $50.00 cancellation fee if notice is not given within 24 hours of service. 

• Due to unforeseen circumstances such as bad weather, your appointment may be moved to the next available business day. Please understand that we will do our best to accommodate a quick reschedule but have to work around other scheduled clients and the weather.

Correction of Damages

Performance Mobile Powerwash Inc. shall only be obligated under this terms of service agreement for structural damages which are a direct result of operator error, gross negligence, or willful misconduct. Damages must be discovered and reported within three calendar days of said completion. Upon receipt of written notice, the Company shall be allowed 30 calendar days from the date of receipt to inspect the premises. Performance Mobile Powerwash Inc. shall have the sole option of repairing or contracting repair work to correct any structural damages that are a direct result of Performance Mobile Powerwash Inc.

Payment Terms

Payment is due upon completion of work unless other arrangements are made between Performance Mobile Powerwash Inc. and the Client. Forms of payment include cash, e-transfer, debit card, and credit card. Any overdue invoice is subject to a 2% monthly interest, or the maximum rate permitted by law, whichever is lower. If payment is not received within 30 days past due, Performance Mobile Powerwash Inc. reserves the right to hire a collection agency and/or file a civil claim and collect outstanding debt. Any legal fees incurred during the process will be added to the unpaid balance.